V. P. , životopis 1329867

KuzSTU

Chemické inženýrství

2006 – 2011Vysokoškolské

Ha*********ope

Technical Controller

říjen 2020 – květen 2024 3 roky a 8 měsíců

Lead and manage a team of local technical support specialists, ensuring exceptional service delivery. Oversee local helpdesk operations, fostering a collaborative environment for efficient resolution of user issues. Coordinate projects, including new product testing and release processes, in close collaboration with headquarters. Successfully managed and scaled the local network infrastructure, supporting a growing manufacturing environment. Played a pivotal role in the network extension project, ensuring seamless IT integration for the expanding factory floor. Established and maintained strong communication and relationships with key suppliers, optimizing procurement and support processes.

Ha*********ope

Technical Engineer

červenec 2019 – říjen 2020 1 rok a 4 měsíce

IT Analyst / Quality Control Technician • Supporting Windows 7\8.1 \10, server 2012 environment. RICOH, KOLBUS and CYRA machines technical support and troubleshooting. • NETGATE and PFDF server remote handling, Mastercut workstation support. • Quality assurance test performing, investigation, reporting and troubleshooting according to procedure. • Always looking at continuous service improvements. • Responsible for all the remote offices, supporting employees on site, walk-ups and email issues. • Manage laptop and desktop rebuilds, AD account setups, permissions, Office 365 accounts. Supporting various other applications. • Responsible for the hardware on sites such as phones, communications, servers, laptops, desktops and printers. • Using 3rd party support contracts to assist with the hardware printing machines issues. • Using office 365 and cloud technologies and global office 365 administration to assist in using exchange in the cloud. • Responsible for all IT support issues on a 1st, 2nd and some basic 3rd line issues together with our UK colleagues • Proactive to change and always willing to recommend new things with a proactive approach. Quality Assurance Auditor: • Systematic inspection of all products produced, results recorded to a database system and any faults reported for rework • Originate quality standards for factory wide distribution within the company and associated companies • Produced a weekly quality report distributed to the board of directors and production line managers • Monthly reports produced for review at a monthly meeting of key personnel • Produce specialized report on request for specific uncommon fault issues identified and requiring investigation • 100 % inspection of specific orders if required • Audits conducted on the company standard operating procedure and the staffs adherence to them

AT&T

Network Engineer

březen 2018 – červen 2019 1 rok a 4 měsíce

MPC team – Tech specialist Network service provisioning • Create configuration scripts prior to implementation in the mobility network • Perform pre and post checks of network elements to ensure network health and reliability • Work from detailed MOPs to perform network deletion on BTS/NodeB/eNodeB, BSC/RNC, MSC/MME, OSS/BSS, MSN, SIAD and DACS -perform pre and post checks of network elements to ensure network health and reliability, resolve KPI/system availability issues -work with internal/external teams and attending project calls -adjusting required parameters according to the given specifications on eNodeB's/NodeBs -carrier add LTE eNB scripting (1C-5C) / carrier delete UMTS

IBM

IT Security Specialist

prosinec 2015 – prosinec 2017 2 roky a 1 měsíc

IMT Nordic SUID Compliance, IAM SCS Nordic, Secondary controls, GTS, Solutions. Monitoring of Shared UID related processes and procedures. Investigation of failed procedures and finding resolution. Coordinating and educating users about Shared UID related processes and procedures. Maintenance of Shared UID environment. Security Specialist • Identity access management. Perform Quarterly Employee Verification and Continuous Business Needs with Privilege revalidation based on customer request • Creating numbers of tickets and collecting data for future analyses • Perform communication with managers throughout the privileges update process, directing them according to MOP’s • Making requests for deletion for technical teams • Collecting evidences, pushing multiple teams perform duties on time • Keep all reports up to date.

Operační systémy

MS Windows 8 / 10 / 11Expert

Linux / BSD / UnixPokročilý

MacOSPokročilý

MS Windows XP / Vista / 7Expert

Chytrý telefon AndroidExpert

Chytrý telefon Apple iOSZkušený

Běžná práce na počítači

Textový editor (MS Word)Expert

Tabulkový kalkulátor (MS Excel)Expert

Prezentační program (MS PowerPoint)Zkušený

Internetový prohlížeč a e-mailExpert

MS OutlookExpert

Psaní všemi desetiZkušený

Grafické a konstrukční programy

Adobe PhotoshopPokročilý

Programovací jazyky

JavaScriptNováček

C / C++Nováček

PythonNováček

Databázové systémy

MS SQLNováček

Tvorba obsahu a online marketing

Úprava fotekPokročilý

Další programy a počítačové znalosti

AGILE, ITIL Certified

Mé silné stránky

Aktivní přístup

Flexibilita

Ochota učit se

Samostatnost

Spolehlivost, zodpovědnost

Zvládání stresu, práce pod tlakem

Mohu nabídnout

Asertivní jednání

Empatii

Logické myšlení

Řešení problémů pomocí kritického myšlení

Schopnost práce v kolektivu a týmové práce

Srozumitelná a efektivní komunikace

Tvůrčí (kreativní) myšlení

Manažerské dovednosti

Budování a vedení týmu (leadership)