Mayu O. 26 let , životopis 1393829

Masaryk University

International Relations and European Politics

srpen 2018 – leden 2022Bakalářské

Cr*******emy

Student Experience Associate

duben 2024 – dosud 1 rok

- Provided personalized support to students and families, ensuring smooth academic onboarding and ongoing satisfaction. - Acted as the primary point of contact, managing inquiries and resolving concerns efficiently. - Coordinated with cross-functional teams to enhance student learning experiences and administrative workflows. - Keeping track accurate student enrollment and data management using systems like Power School, ensuring seamless information updates and efficient student record-keeping.

Di*********.ai

Freelance Content Market Researcher

listopad 2023 – dosud 1 rok a 5 měsíců

- Conducted in-depth research on Japanese online content, focusing on market trends, consumer behavior, and cultural nuances. - Curated datasets from Japanese blogs, forums, and trend reports to support client strategies. - Translated and localized terminologies between English and Japanese to ensure accuracy and cultural relevance. - Collaborated with international teams across time zones to meet tight project deadlines.

Mo*******ool

Administrative Assistant and International Student Support Associate

květen 2022 – červenec 2023 1 rok a 3 měsíce

- Delivered exceptional support to international students and families, fostering a welcoming and inclusive environment. - Managed administrative tasks, including data entry, scheduling, and document preparation, to ensure operational efficiency. - Resolved inquiries and adapted processes to meet the diverse needs of both students and the team.

Pr*****ce"

English tutor

září 2022 – červen 2023 10 měsíců

- Delivered personalized English language lessons in weekly 90-minute sessions, working with one or two students at a time - Helped students develop a stronger grasp of English, improving their understanding of assignments and supporting their academic success. - Maintained regular and open communication with students to monitor progress, address challenges, and keep them motivated and engaged.

Operační systémy

MS Windows 8 / 10 / 11Pokročilý

MacOSPokročilý

Chytrý telefon Apple iOSZkušený

Běžná práce na počítači

Textový editor (MS Word)Pokročilý

Tabulkový kalkulátor (MS Excel)Pokročilý

Prezentační program (MS PowerPoint)Pokročilý

Internetový prohlížeč a e-mailZkušený

MS OutlookZkušený

Psaní všemi desetiZkušený

Mé silné stránky

Flexibilita

Ochota učit se

Přizpůsobivost

Spolehlivost, zodpovědnost

Mohu nabídnout

Empatii

Schopnost práce v kolektivu a týmové práce

Srozumitelná a efektivní komunikace

Další dovednosti

* Exceptional customer service and interpersonal communication * Multitasking in dynamic and fast-paced environments * Complaint resolution and problem-solving