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ID 1025060

E. B.

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Vzdělání Vysokoškolské

Champlain College, Saint Lambert in Canada

Specialist in Transportation and Logistics AEC – LCA.CB

únor 2017 – únor 2018Vysokoškolské

Universidade Metodista de Piracicaba (UNIMEP) in Brazil

Mechanical Production Engineering

únor 1997 – únor 2000Bakalářské

Universidade Estadual Paulista (UNESP) in Brazil

Mechanical Engineering

únor 1986 – červen 1991Bakalářské

Universidade Estadual Paulista (UNESP) in Brazil

Mechanical Technology – Maintenance

únor 1983 – červen 1985Bakalářské

Praxe 33 let a 3 měsíce

EU*****CZ)

Travel Assistance Coordinator

duben 2023 – září 2024 1 rok a 6 měsíců

Managed inbound and outbound communications with policyholders, medical providers, technical providers, and agents regarding assistance services. Coordinated logistics for both local and international arrangements. Collaboration with the Medical Team to follow escalation procedures. Registered and adjusted service reserves within authorized financial limits. Coordinated logistics for sea, air, and ground transfers. Served as the primary internal contact for customers and sales representatives, handling quoting, order management, and product/delivery information. Managing crisis situations for travelers abroad, demonstrating resilience, effective communication, and prioritization skills.

We*******.o.

Business Developer

duben 2021 – prosinec 2022 1 rok a 9 měsíců

Overall responsibility for implementing improvements in the company's process reach and profit revenues. Also, in charge of implementing changes to help the company reach its full potential and increase the business market through new operations. Financial analysis of operating results, projects, budgets, and other finance-related transactions to determine their performance and suitability. Key Achievements: - Developed process standardization and implementation of key performance indicators in the washing centers located in Germany, Austria, Poland, Romania, Hungary, Czech Republic, Greece, and Russia. - Responsible for the Environment Social Governance between the company and our major client.

La*******nc.

Project Development and Implementation Engineer

srpen 2016 – prosinec 2022 6 let a 5 měsíců

Develop, install, and manage new products in accordance with clients’ requirement specifications while coordinating with technical teams. Design and implement effective product management techniques to reduce operating cost whilst driving maximum efficiency. Key Achievement: - Planned and executed multiple projects from conception to finalization while ensuring completion of deliverables within stringent deadlines and budget parameters.

Ar*********ada

Production Warehouse Operations Manager

září 2019 – únor 2021 1 rok a 6 měsíců

Administer production warehouse operations by scheduling work assignments, setting priorities, delegating tasks to employees, and directing work of team members. Oversee all aspects of warehousing, including perishable products, delivery, storage, labor, food costs, quality control, and inventory management. Plan and execute inventory control and purchasing processes to meet diverse stocking needs. Key Achievements: - Developed and implemented standard operating procedures to ensure smooth execution of operations and maximize productivity. - Led, mentored, and developed highly skilled and dedicated team to improve warehouse, quality, and logistics, and operations management capabilities.

Ra*******nc.

Logistics Manager

prosinec 2012 – prosinec 2018 6 let a 1 měsíc

Developed effective product manufacturing and transportation processes to achieve business objectives within predefined timelines and financial limitations. Formulated and implemented logistics operations management plans to ensure timely and accurate shipment of stock. Key Achievement: - Decreased manufacturing costs by 20% and reduced assembly time by 81% through designing and implementing process improvement initiatives.

AS*********nc.

Production and Quality Manager

leden 2010 – listopad 2012 2 roky a 11 měsíců

Spearheaded full life cycle project management of products development and shipment while finalizing within stringent deadlines and budget parameters. Developed and implemented quality assurance and control procedures to improve quality of production systems and processes. Key Achievements: - Maximized production efficiency by 25% and reduced setup time by 67% through improving product supplies, maintenance, storage, and dispatch. - Enhanced quality of panels produced from 50% to 97% by conducting inspection on a regular basis and implementing strict quality checks.

Co*****zil

Industrial / Distribution / Transport / Logistics / Operations Manager

leden 1991 – září 2009 18 let a 9 měsíců

- Increase in the order fulfillment rate from 85% to 98.5%, while managing seven Coca-Cola distribution centers with 650 employees (450 vehicles): transport, distribution, storage, and logistics operations in various regions of Brazil. - Annual $2M cost savings by resizing logistics network, conversion of 18 to six distribution centers across São Paulo. - Reduced product losses (maximum stock), product shortage (minimum stock), implemented warehouse management system (bar code), and increased productivity by 35% (total boxes / man-hour) through process improvement. - $3M cost savings in freight for direct delivery to Kaiser Breweries and annual savings of $2M through reduction of maintenance workshops by 86% for fleet of 1250 trucks delivery (32 '), 250 trailers (53'), and 1K+ cars.

Jazyky

češtinazačátečník

angličtinavýborná

španělštinavýborná

francouzštinavýborná

portugalštinavýborná

Řidičský průkaz

A - motocykly

B - osobní auta

C - nákladní auta

Technické znalosti

Operační systémy

MS Windows 8 / 10 / 11

MS Windows XP / Vista / 7

Běžná práce na počítači

Textový editor (MS Word)

Tabulkový kalkulátor (MS Excel)

Prezentační program (MS PowerPoint)

Internetový prohlížeč a e-mail

MS Outlook

Další programy a počítačové znalosti

Autodesk Inventor

Zájmy

Traveling with the family, playing sports, and volunteering.

Klientský servis

ilustrtivní obrázek operátorky
Po - Pá  8 - 17 hod.

+420 777 77 45 45